Submit a Complaint

The East End Family Health Team is committed to listening to patient and community member complaints. All complaints will be given due consideration without punishment or discrimination. Complaints can provide us with insight into how we can improve our services. A complaint may be defined as an expression of dissatisfaction or unmet expectation. A complaint can be made by the patient or community member with support if necessary. The complaint can relate to any aspect of the organization’s programs and services.

To file a complaint, please send an email to:

If you would like a response from the Management Team, please leave your full name and telephone number in your email and indicate this request. We will make every effort to respond in a timely, fair, and respectful manner.